Your MyCard account
Learn how to apply for, set up and manage your MyCard account with our helpful guides.
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Important Information
Explore important information related to your account like useful forms, polices and financial services guides, and terms and conditions.
Fraud and Scams
Fraud and scams are on the rise. Find out what we’re doing to help you stay safe online.
Support services
Many of us will experience financial or personal difficulties in our lives. We are here to help you through these difficult times.
Popular tips and guides
How to apply for a credit card
Find out how to apply for a MyCard credit card in our simple step-by-step guide.
How to avoid paying interest
Read our simple guide for our top tips to avoid or reduce the amount of credit card interest you pay on your MyCard.
Understanding Balance Transfers, Instalment Plans & Interest free days
Learn how to make payments to your MyCard account, set up direct debit, use BPAY, and understand your payment options so you can stay on top of your account.
Off-sale credit cards
Access product information about your existing card, including benefits, features, rates and fees.
MyCards service availability reports
Each quarter, we’ll publish statistics about the availability of our payment services like online banking and the app. This data includes the length of time these services were affected by system outages and more.
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Feedback and complaints
Contact us to provide feedback or if you wish to make a complaint.