We're aware of scam emails being sent that impersonate MyCard asking customers to verify their account details to restore full access to their account. Do not click the link or provide any information.

  • The email will say that we reached out regarding a manual verification required for your account and that we have temporarily limited certain card features. They will provide a link for you to click to restore the features by completing a verification process.
  • Do not reply to the message, click the link or copy the URL into your browser and block the sender immediately.

If you have received this type of email or text message, please report it via email as an attachment to: phish@mycard.com.au. If you have provided information, contact us on 13 24 84 or +61 2 8225 0615 if you are overseas immediately.

Things to know about BPAY® payments

  • You don’t need an SMS security code for saved and pre-authenticated billers in MyCard Online.
  • Processing times for BPAY® payments differ depending on the time you make the payment. Payments submitted before 6:00pm AEST/AEDT on a business day (Monday to Friday) are usually received in one business day. Payments submitted after 6:00pm AEST/AEDT or anytime on a weekend/public holiday are usually received in two business days.

Add new or pay saved BPAY® billers

To make a one-off or recurring BPAY® payment to a new or saved biller for your utilities and other bills, follow our helpful guide.

Instructions for mobile devices and web browsers

  1. Log in to your MyCard App or MyCard Online account
  2. Tap Pay
  3. Scroll to Make payments
  4. Tap Pay a Bill (BPAY®)
  5. Choose an account to pay from
  6. Scroll to Add new biller or choose a saved biller to pay
  7. Follow the prompts

Don’t have the MyCard App?

Download the MyCard App today for a more convenient banking experience.

Other helpful guides

Explore these other helpful topics that might interest you.

Important information

MyCard Online and the MyCard App

®BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518. MyCard recommends you consider the App and Online Terms of Use.

The MyCard App is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.