​Making payments to your account: You can find details on how to make payments to your account here. Your new BPAY reference number is in your MyCard statement, but payments using your previous BPAY details will still be applied to your account.​

Getting copies of your statements: You can download statements from November 2023 onward via the MyCard app or MyCard Online. For earlier statements, you can request them through chat with us in MyCard Online. Only the accountholder can view or request statements.​​

Accessing MyCard Online: refer to our FAQs on how to retrieve your MyCard user ID and log in for the first time.​

Things to know about BPAY® payments

  • You don’t need an SMS security code for saved and pre-authenticated billers in MyCard Online.
  • Processing times for BPAY® payments differ depending on the time you make the payment. Payments submitted before 6:00pm AEST/AEDT on a business day (Monday to Friday) are usually received in one business day. Payments submitted after 6:00pm AEST/AEDT or anytime on a weekend/public holiday are usually received in two business days.

Add new or pay saved BPAY® billers

To make a one-off or recurring BPAY® payment to a new or saved biller for your utilities and other bills, follow our helpful guide.

Instructions for mobile devices and web browsers

  1. Log in to your MyCard App or MyCard Online account
  2. Tap Pay
  3. Scroll to Make payments
  4. Tap Pay a Bill (BPAY®)
  5. Choose an account to pay from
  6. Scroll to Add new biller or choose a saved biller to pay
  7. Follow the prompts

Don’t have the MyCard App?

Download the MyCard App today for a more convenient banking experience.

Other helpful guides

Explore these other helpful topics that might interest you.

Important information

MyCard Online and the MyCard App

®BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518. MyCard recommends you consider the App and Online Terms of Use.

The MyCard App is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.