​Making payments to your account: You can find details on how to make payments to your account here. Your new BPAY reference number is in your MyCard statement, but payments using your previous BPAY details will still be applied to your account.​

Getting copies of your statements: You can download statements from November 2023 onward via the MyCard app or MyCard Online. For earlier statements, you can request them through chat with us in MyCard Online. Only the accountholder can view or request statements.​​

Accessing MyCard Online: refer to our FAQs on how to retrieve your MyCard user ID and log in for the first time.​

Giftcards are easy to redeem and delivered fast

Turn your MyCard Reward Points into everyday value with Giftcards from Australia’s most trusted brands. Whether you’re topping up the weekly shop or gifting something special, Giftcards make your MyCard Reward Points feel instantly rewarding. Easy to redeem and delivered in less than four hours. 

Please note, Giftcards are only available for MyCard Rewards, Premier, Prestige and Platinum cardholders.

Use points to shop online

Use your points for Giftcards from a range of popular brands.

Delivered fast, no postage

Most Giftcards are delivered straight to your inbox within four hours.

Great for gifts or everyday essentials

Use them for groceries, gadgets, or a spontaneous treat.

Our Rewards Program credit card range

Not a MyCard Rewards, Premier or Prestige cardholder yet? Explore the card that suits your lifestyle. Please note, MyCard Platinum and Classic Plus are no longer for sale.

MyCard Rewards

Earn points on your everyday spend and turn them into rewards you love.

Annual fee: $199 p.a.

Minimum Credit Limit $2,000.

Purchase Rate 22.49% p.a.

MyCard Premier

Elevate every moment with rewards and travel benefits.

Annual fee: $300 p.a.

Minimum Credit Limit $10,000.

Purchase Rate 22.49% p.a.

MyCard Prestige

Premium travel benefits with our highest Reward Points earning card.

Annual fee: $700 p.a.

Minimum Credit Limit $20,000.

Purchase Rate 22.49% p.a.

How to redeem Giftcards

Instructions for the MyCard App or MyCard Online

  1. Log into your MyCard App or MyCard Online.
  2. Click on Redeem MyCard Reward Points to open MyCard Rewards Portal.
  3. On the top navigation bar select Giftcards.
  4. A confirmation pop-up will appear, transferring you to the Giftcard store. Select Confirm.
  5. Select your preferred merchant from the available list and follow the prompts to redeem your Giftcard.

Please note: Successfully redeemed Giftcards will be available in your Giftcard wallet under your profile section.

Don’t have the MyCard App?

Download the MyCard App today for a more convenient banking experience.

Other ways to redeem

Pay with Points

Redeem your MyCard Reward Points to receive a credit back on almost any purchase with Pay with Points. 

Cashback or Annual Fee credit

Convert your MyCard Reward Points to Cashback or get a credit back on your Annual Fee.

Transfer Points

Transfer your MyCard Reward Points to Flybuys or Velocity Frequent Flyer Programs.

FAQs

Giftcards will be sent directly to your registered email address.

For Giftcard redemptions, it will only be sent to your registered email address. If you wish for us to send it to a different email address that is not registered, then you must update your email address with your preferred one via MyCard Online or the MyCard App or by contacting us.

Your Giftcard will be delivered within two hours to your registered email address. You can also view purchased Giftcards in your Giftcard wallet under the profile section.

All redemptions are final and may not be cancelled or returned.

Things you should know

Important information