Your credit card changes explained

We sent you an email or letter with your changes. Please read it to see what is changing for you.

The changes to the Annual Fee, Product Name and Earn Rate are effective from 1 October 2026.

Your Luxury Stay 4^th Night on Us and Uber $100 Premier Cashback benefits will end on 31 December 2026.

Your existing Priority Pass^TM will end on 10 January 2027 and be replaced by the complimentary benefit under the MyCard Premier card.

You can find out more about your new Priority Pass^TM benefit here.

No. You do not need to do anything. The changes will start from 1 October 2026.

If you can’t find an answer to your question in the FAQs below, you can call us on 13 24 84 or +61 2 8225 0615 from overseas. You can also chat with us through MyCard Online.

Yes. Most changes require us to give you at least 30 days’ notice, which we have done. Read more in the Terms and Conditions.

The changes will automatically apply. You can keep using your card, or:

• apply for another card
• close your account

No. Your account number and card number will stay the same and you can continue to use your existing MyCard Online and MyCard App login details.

No. You can keep using your current card and digital wallet. If your card expires, is lost, stolen or damaged, we’ll send you a new one.

No. Your direct debits, subscriptions and digital wallet will stay the same.

Yes, your account details will remain the same.

No, your BPAY details will not change.

Yes, the changes also apply to additional cardholders. Please note that all notifications about this change will only be sent to the primary cardholder. You should ensure that any additional cardholder(s) are advised of these changes.

From 1 October 2026. Purchases that are processed by us on or after this date, even if you made the purchase beforehand, will earn points at the new rate.

You can find details in the email or letter we sent you.

Read the Rewards Terms and Conditions (PDF, 298KB) to learn more.

Yes. Spending by additional cardholders will still earn points, at the new earn rates.

No. You will keep your points and can use them as normal.

Yes. Some rewards will cost more points to redeem. So that your existing points keep a similar value to what you have now, we’ll apply a one-off points increase to your points balance.

We’ll work this out using the points in your points balance on 1 October 2026 and add them as soon as we can, and no later than 30 November 2026. Learn more about the upcoming changes.

No. The way you redeem your points won’t change.

If your Annual Fee is changing, we would have advised you in your communication. You will pay the new fee the next time your yearly fee is charged on or after 1 October 2026.

Because we notified you of these changes in July, depending on when your fee is charged, it may take up to 14 months before you are charged the new fee. For example, if your next Annual Fee is charged in September 2026 and your new fee is effective from 1 October 2026, you won’t be charged the new fee until September 2027.

If you are a MyCard Prestige cardholder and paid an Annual Fee greater than $300 or a MyCard Prestige Qantas cardholder and paid an Annual Fee greater than $350 we will provide you with a pro-rata refund for the difference between the old and new fee for the period from 1 October 2026 until your next Annual Fee is charged.

As an example, if you were charged an Annual Fee of $700 on 10 April 2026 we will provide you a pro-rata refund on the difference between your old and new fee for the period between 1 October 2026 and 9 April 2027.

The refund will be applied by 31 December 2026 if your account is open and in good standing. 

If an overseas cash withdrawal is processed by us on or after 1 October 2026, the new fee will apply.

No, only the Annual Fee and International Cash Avance Fee will be changing from 1 October 2026.

Please refer to the communication sent to you to understand whether changes to the Annual Fee are applicable to you.

The changes to your Prestige benefits, including effective dates are outlined below:

• Your existing Priority Pass^TM benefit will end on 10 January 2027. From 11 January 2027, you will receive two complimentary lounge visits per year. The complimentary lounge visits must be used by you, and cannot be shared with others. You can find out more about your new Priority Pass^TM benefit here 
• The Uber Premier $100 cashback benefit will end on 31 December 2026
• The Luxury Stay 4^th Night on Us benefit will end on 31 December 2026. New bookings made from 1 October 2026 must be for stays that are completed by 31 December 2026

Refer to the current offer terms and conditions (PDF, 177KB).

Yes, on 11 January 2027, your Priority Pass^TM will change from 15 complimentary lounge visits to 2 complimentary lounge visits per membership year for the primary cardholder under the MyCard Premier Priority Pass offer terms. Your Priority Pass membership year start date will reset to 11 January 2027. The complimentary lounge visits must be used by you, and cannot be shared with others.

Refer to the current offer terms and conditions (PDF, 177KB) and the new Premier Priority Pass^TM offer Terms and Conditions that will apply from 11 January 2027.

If you had a MyCard Prestige credit card on 30 September 2026, you will still be able to use whatever is remaining of your 15 Priority Pass lounge passes until 10 January 2027.

Between 6pm AEDT and 9pm AEDT on 11 January 2027, your Priority Pass membership start date and benefit will reset to 2 complimentary lounge passes and you will lose any lounge passes that you didn’t use prior to this date.

If you had a MyCard Prestige credit card on 30 September 2026, you will still be able to receive 15% off international hotels and 10% off hotels in Australia when you book a ‘Limited Time LUX Exclusive’ hotel offer (up to $500 off) using code: PRESTIGELUX. This limited time offer ends 1 March 2027.

Find out more about the offer details.