Who is an Additional Cardholder?

An additional cardholder is another person who you have authorised to have a card on your account.

Things to know about Additional Cardholders

  • An annual fee may apply for each additional cardholder, added to your account, depending on the MyCard credit card held.

  • If an additional cardholder fee applies, the fee will be charged on the date the additional cardholder is first added and then annually on each 12 month anniversary thereafter. This fee is separate from, and in addition to, the annual fee applicable to the account.

  • The additional cardholder will get a card and PIN that allows them to use the account in any way you can (except request a Balance Transfer or Instalment Plan or change the credit limit). They will also be able to log in to the MyCard App and MyCard Online to view only the transactions they make and the available credit.

  • The primary cardholder, is responsible for all transactions made by any additional cardholder on their account.

  • Any transactions made by an additional cardholder will appear on the primary cardholder’s monthly statement and form part of their account balance and minimum payment due. The primary cardholder can view all transactions through the MyCard App or MyCard Online.

  • Additional cardholders must be at least 16 years of age at the time of application.

  • Additional cardholders must be an Australian resident for tax purposes at the time of application.

How to add an Additional Cardholder

To add an additional cardholder, you must be an existing MyCard primary cardholder.

You’ll need to invite the person you wish to add, and they must complete an application before a card can be issued.

To send an invitation, you’ll need the following information of the person you wish to add:

  • Full name
  • Email address
  • Australian mobile number

Steps to send an invitation:

  1. Log in to the MyCard App or MyCard Online
  2. Go to Card details
  3. Under Manage your card, select Add another cardholder
  4. Follow the prompts to create and send an invitation
  5. Share the invitation code with the person you are inviting

How to complete an Additional Cardholder application

You can only apply as an additional cardholder if you have received an invitation code from a MyCard primary cardholder.

What you’ll need

  • The one-time use invitation code provided by the primary cardholder
  • One of the following documents to verify your identity:
    • Australian passport,
    • Foreign passport, or
    • Australian driver licence

Steps to complete your application

  1. Open the invitation email you received and open the application link
  2. Follow the prompts to complete your application

Important note for activation

  • Additional cardholders can activate their own card using the MyCard App or MyCard Online.
  • If the primary cardholder would like to activate an additional cardholder's card, they will need to contact us by phone or chat for assistance.

How to remove an Additional Cardholder from your account

To remove an additional cardholder from your account, you can contact us and we'll get them removed.

Chat with us

Log in to your account and chat with us online.

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Call us

Speak with our MyCard Customer Service Team over the phone.

13 24 84