Making payments to your account: You can find details on how to make payments to your account here. Your new BPAY reference number is in your MyCard statement, but payments using your previous BPAY details will still be applied to your account.
Getting copies of your statements: You can download statements from November 2023 onward via the MyCard app or MyCard Online. For earlier statements, you can request them through chat with us in MyCard Online. Only the accountholder can view or request statements.
Accessing MyCard Online: refer to our FAQs on how to retrieve your MyCard user ID and log in for the first time.
Target Market Determinations
View historical TMDs for the following products that are no longer for sale.
- Citi Clear Card
Citi Clear Card TMD - Dated 30 September 2025 (PDF, 60KB), opens in new window
Citi Clear Card TMD - Dated 1 April 2025 (PDF, 60KB), opens in new window
Citi Clear Card TMD - Dated 20 January 2025 (PDF, 60KB), opens in new window
Citi Clear Card TMD - Dated 30 September 2024 (PDF, 60KB), opens in new window
Citi Clear Card TMD - Dated 9 September 2024 (PDF, 60KB), opens in new window
Citi Clear Card TMD - Dated 30 September 2023 (PDF, 82KB), opens in new window
Citi Clear Card TMD - Dated 21 August 2022 (PDF, 58KB), opens in new window
Citi Clear Card TMD - Dated 1 June 2022 (PDF, 59KB), opens in new window
Citi Clear Card TMD - Dated 5 October 2021 (PDF, 57KB), opens in new window
- Citi Simplicity Card
Citi Simplicity Card TMD - Dated 30 September 2025 (PDF, 60KB), opens in new window
Citi Simplicity Card TMD - Dated 23 May 2025 (PDF, 60KB), opens in new window
Citi Simplicity Card TMD - Dated 20 January 2025 (PDF, 60KB), opens in new window
Citi Simplicity Card TMD - Dated 30 September 2024 (PDF, 60KB), opens in new window
Citi Simplicity Card TMD - Dated 9 September 2024 (PDF, 60KB), opens in new window
Citi Simplicity Card TMD - Dated 30 September 2023 (PDF, 61KB), opens in new window
Citi Simplicity Card TMD - Dated 21 August 2022 (PDF, 58KB), opens in new window
Citi Simplicity Card TMD - Dated 1 June 2022 (PDF, 59KB), opens in new window
Citi Simplicity Card TMD - Dated 5 October 2021 (PDF, 58KB), opens in new window
Citi Rewards Card
Citi Rewards Card TMD - Dated 30 September 2025 (PDF, 61KB), opens in new window
Citi Rewards Card TMD - Dated 23 May 2025 (PDF, 60KB), opens in new window
Citi Rewards Card TMD - Dated 20 January 2025 (PDF, 61KB), opens in new window
Citi Rewards Card TMD - Dated 30 September 2024 (PDF, 61KB), opens in new window
Citi Rewards Card TMD - Dated 9 September 2024 (PDF, 61KB), opens in new window
Citi Rewards Card TMD - Dated 30 September 2023 (PDF, 61KB), opens in new window
Citi Rewards Card TMD - Dated 21 August 2022 (PDF, 59KB), opens in new window
Citi Rewards Card TMD - Dated 1 June 2022 (PDF, 71KB), opens in new window
Citi Rewards Card TMD - Dated 5 October 2021 (PDF, 58KB), opens in new window
Citi Premier Card
Citi Premier Card TMD - Dated 30 September 2025 (PDF, 61KB), opens in new window
Citi Premier Card TMD - Dated 23 May 2025 (PDF, 60KB), opens in new window
Citi Premier Card TMD - Dated 20 January 2025 (PDF, 61KB), opens in new window
Citi Premier Card TMD - Dated 30 September 2024 (PDF, 61KB), opens in new window
Citi Premier Card TMD - Dated 9 September 2024 (PDF, 61KB), opens in new window
Citi Premier Card TMD - Dated 30 September 2023 (PDF, 61KB), opens in new window
Citi Premier Card TMD - Dated 21 August 2022 (PDF, 58KB), opens in new window
Citi Premier Card TMD - Dated 1 June 2022 (PDF, 60KB), opens in new window
Citi Premier Card TMD - Dated 5 October 2021 (PDF, 58KB), opens in new window
- Citi Premier Qantas Card
Citi Premier Qantas Card TMD - Dated 30 September 2025 (PDF, 63KB), opens in new window
Citi Premier Qantas Card TMD - Dated 23 May 2025 (PDF, 63KB), opens in new window
Citi Premier Qantas Card TMD - Dated 20 January 2025 (PDF, 63KB), opens in new window
Citi Premier Qantas Card TMD - Dated 30 September 2024 (PDF, 63KB), opens in new window
Citi Premier Qantas Card TMD - Dated 9 September 2024 (PDF, 63KB), opens in new window
Citi Premier Qantas Card TMD - Dated 30 September 2023 (PDF, 64KB), opens in new window
Citi Premier Qantas Card TMD - Dated 21 August 2022 (PDF, 61KB), opens in new window
Citi Premier Qantas Card TMD - Dated 1 June 2022 (PDF, 63KB), opens in new window
Citi Premier Qantas Card TMD - Dated 5 October 2021 (PDF, 60KB), opens in new window
- Citi Prestige Card
Citi Prestige Card TMD - Dated 30 September 2025 (PDF, 64KB), opens in new window
Citi Prestige Card TMD - Dated 1 August 2025 (PDF, 64KB), opens in new window
Citi Prestige Card TMD - Dated 23 May 2025 (PDF, 63KB), opens in new window
Citi Prestige Card TMD - Dated 20 January 2025 (PDF, 64KB), opens in new window
Citi Prestige Card TMD - Dated 30 September 2024 (PDF, 64KB), opens in new window
Citi Prestige Card TMD - Dated 1 August 2024 (PDF, 61KB), opens in new window
Citi Prestige Card TMD - Dated 1 June 2024 (PDF, 62KB), opens in new window
Citi Prestige Card TMD - Dated 30 September 2023 (PDF, 62KB), opens in new window
Citi Prestige Card TMD - Dated 21 August 2022 (PDF, 62KB), opens in new window
Citi Prestige Card TMD - Dated 1 June 2022 (PDF, 65KB), opens in new window
Citi Prestige Card TMD - Dated 5 October 2021 (PDF, 61KB), opens in new window
- Citi Prestige Qantas Card
Citi Prestige Qantas Card TMD - Dated 30 September 2025 (PDF, 65KB), opens in new window
Citi Prestige Qantas Card TMD - Dated 1 August 2025 (PDF, 65KB), opens in new window
Citi Prestige Qantas Card TMD - Dated 23 May 2025 (PDF, 64KB), opens in new window
Citi Prestige Qantas Card TMD - Dated 20 January 2025 (PDF, 63KB), opens in new window
Citi Prestige Qantas Card TMD - Dated 30 September 2024 (PDF, 65KB), opens in new window
Citi Prestige Qantas Card TMD - Dated 1 August 2024 (PDF, 62KB), opens in new window
Citi Prestige Qantas Card TMD - Dated 1 June 2024 (PDF, 62KB), opens in new window
Citi Prestige Qantas Card TMD - Dated 30 September 2023 (PDF, 62KB), opens in new window
Citi Prestige Qantas Card TMD - Dated 21 August 2022 (PDF, 62KB), opens in new window
Citi Prestige Qantas Card TMD - Dated 1 June 2022 (PDF, 65KB), opens in new window
Citi Prestige Qantas Card TMD - Dated 5 October 2021 (PDF, 61KB), opens in new window
- Citi Ready Credit
Citi Ready Credit TMD - Dated 19 May 2025 (PDF, 65KB), opens in new window
Citi Ready Credit TMD - Dated 1 November 2024 (PDF, 65KB), opens in new window
Citi Ready Credit TMD - Dated 1 March 2024 (PDF, 65KB), opens in new window
Citi Ready Credit TMD - Dated 30 March 2023 (PDF, 65KB), opens in new window
Citi Ready Credit TMD - Dated 1 October 2022 (PDF, 61KB), opens in new window
Citi Ready Credit TMD - Dated 1 June 2022 (PDF, 59KB), opens in new window
Citi Ready Credit TMD - Dated 5 October 2021 (PDF, 58KB), opens in new window
- Ready Credit (formerly Citi Personal Loan Plus)
Citi Personal Loan Plus TMD - Dated 30 June 2024 (PDF, 60KB), opens in new window
Citi Personal Loan Plus TMD - Dated 3 November 2023 (PDF, 61KB), opens in new window
Citi Personal Loan Plus TMD - Dated 30 June 2023 (PDF, 61KB), opens in new window
Citi Personal Loan Plus TMD - Dated 17 April 2023 (PDF, 61KB), opens in new window
Citi Personal Loan Plus TMD - Dated 1 September 2022 (PDF, 60KB), opens in new window
Citi Personal Loan Plus TMD - Dated 1 June 2022 (PDF, 58KB), opens in new window
Citi Personal Loan Plus TMD - Dated 5 October 2021 (PDF, 57KB), opens in new window
- Emirates Citi World Mastercard®
Emirates Citi World Mastercard TMD - Dated 21 August 2022 (PDF, 60KB), opens in new window
Emirates Citi World Mastercard TMD - Dated 1 June 2022 (PDF, 63KB), opens in new window
Emirates Citi World Mastercard TMD - Dated 5 October 2021 (PDF, 60KB), opens in new window
- PayPal Rewards Card
PayPal Rewards Card TMD - Dated April 13 2022 (PDF, 78KB), opens in new window
- IMB Bank Silver Low Rate
IMB Bank Silver Low Rate TMD - Dated 31 August 2023 (PDF, 166KB), opens in new window
- MB Bank Platinum
IMB Bank Platinum TMD - Dated 31 August 2023 (PDF, 173KB), opens in new window
- Auswide Bank Platinum
Auswide Bank Platinum TMD - Dated 31 May 2023 (PDF, 156KB), opens in new window
- Suncorp Clear Options Platinum
Suncorp Clear Options Platinum TMD- Dated 20 January 2025 (PDF, 76KB), opens in new window
Suncorp Clear Options Platinum TMD - Dated 2 December 2024 (PDF, 73KB), opens in new window
Suncorp Clear Options Platinum TMD - Dated 1 August 2024 (PDF, 78KB), opens in new window
Suncorp Clear Options Platinum TMD - Dated 3 July 2024 (PDF, 75KB), opens in new window
Suncorp Clear Options Platinum TMD - Dated 3 July 2023 (PDF, 66KB), opens in new window
Suncorp Clear Options Platinum TMD - Dated 1 Jun 2022 (PDF, 70KB), opens in new window
Suncorp Clear Options Platinum TMD - Dated 5 Oct 2021 (PDF, 68KB), opens in new window
- Suncorp Clear Options Standard
Suncorp Clear Options Standard TMD - Dated 2 December 2024 (PDF, 72KB), opens in new window
Suncorp Clear Options Standard TMD - Dated 1 August 2024 (PDF, 77KB), opens in new window
Suncorp Clear Options Standard TMD - Dated 3 July 2024 (PDF, 74KB), opens in new window
Suncorp Clear Options Standard TMD - Dated 3 July 2023 (PDF, 65KB), opens in new window
Suncorp Clear Options Standard TMD - Dated 1 June 2022 (PDF, 76KB), opens in new window
Suncorp Clear Options Standard TMD - Dated 5 Oct 2021 (PDF, 84KB), opens in new window
- Suncorp Clear Options Gold
Suncorp Clear Options Gold Credit Card TMD - Dated 1 November 2023 (PDF, 68KB), opens in new window
Suncorp Clear Options Gold Credit Card TMD - Dated 3 July 2023 (PDF, 68KB), opens in new window
Suncorp Clear Options Gold Credit Card TMD - Dated 1 June 2022 (PDF, 76KB), opens in new window
Suncorp Clear Options Gold Credit Card TMD - Dated 5 October 2021 (PDF, 73KB), opens in new window
- Coles Personal Loans
Coles Personal Loans TMD - Dated 13 November 2023 to 1 August 2024 (PDF, 50KB), opens in new window
Coles Personal Loans TMD - Dated 1 Sep 2023 to 13 Nov 2023 (PDF, 60KB), opens in new window
Coles Personal Loans TMD - Dated 1 Sep 2022 to 31 August 2023 (PDF, 50KB), opens in new window
Coles Personal Loans TMD - Dated 1 June 2022 to 31 August 2022 (PDF, 101KB), opens in new window
Coles Personal Loans TMD - Dated 5 October 2021 to 31 May 2022 (PDF, 50KB), opens in new window
MyCard Repay offsale product Terms and Conditions
MyCard Repay is no longer for sale. Existing MyCard Repay customers cannot make new payments from their MyCard account.
Complimentary Insurance Terms and Conditions
View our historical terms and conditions for the following complimentary insurances prior to 25 November 2025.
- Prior to 24 November 2025: Citi Credit Cards Complimentary Mobile Phone Insurance Terms and Conditions (PDF, 88KB), opens in new window
- From 1 July 2025 to 25 November 2025: Citi Credit Cards Complimentary Insurance Policy Information Booklet (PDF, 402KB), opens in new window
- From 1 July 2025 to 25 November 2025: Card Services Credit Cards Complimentary Insurance Policy Information Booklet (PDF, 336KB), opens in new window
- From 1 July 2025 to 25 November 2025: Suncorp Credit Cards Complimentary Insurance Policy Booklet (PDF, 531KB), opens in new window