We're aware of scam emails being sent that impersonate MyCard asking customers to verify their account details to restore full access to their account. Do not click the link or provide any information.
- The email will say that we reached out regarding a manual verification required for your account and that we have temporarily limited certain card features. They will provide a link for you to click to restore the features by completing a verification process.
- Do not reply to the message, click the link or copy the URL into your browser and block the sender immediately.
If you have received this type of email or text message, please report it via email as an attachment to: phish@mycard.com.au. If you have provided information, contact us on 13 24 84 or +61 2 8225 0615 if you are overseas immediately.
Target Market Determinations
View historical TMDs for the following products.
- Clear Card
Clear Card TMD - Dated 30 September 2025 (PDF, 60KB)
Clear Card TMD - Dated 1 April 2025 (PDF, 60KB)
Clear Card TMD - Dated 20 January 2025 (PDF, 60KB)
Clear Card TMD - Dated 30 September 2024 (PDF, 60KB)
Clear Card TMD - Dated 9 September 2024 (PDF, 60KB)
Clear Card TMD - Dated 30 September 2023 (PDF, 82KB)
Clear Card TMD - Dated 21 August 2022 (PDF, 58KB)
Clear Card TMD - Dated 1 June 2022 (PDF, 59KB)
Clear Card TMD - Dated 5 October 2021 (PDF, 57KB)
- Simplicity Card
Simplicity Card TMD - Dated 30 September 2025 (PDF, 60KB)
Simplicity Card TMD - Dated 23 May 2025 (PDF, 60KB)
Simplicity Card TMD - Dated 20 January 2025 (PDF, 60KB)
Simplicity Card TMD - Dated 30 September 2024 (PDF, 60KB)
Simplicity Card TMD - Dated 9 September 2024 (PDF, 60KB)
Simplicity Card TMD - Dated 30 September 2023 (PDF, 61KB)
Simplicity Card TMD - Dated 21 August 2022 (PDF, 58KB)
Simplicity Card TMD - Dated 1 June 2022 (PDF, 59KB)
Simplicity Card TMD - Dated 5 October 2021 (PDF, 58KB)
Rewards Card
Rewards Card TMD - Dated 30 September 2025 (PDF, 61KB)
Rewards Card TMD - Dated 23 May 2025 (PDF, 60KB)
Rewards Card TMD - Dated 20 January 2025 (PDF, 61KB)
Rewards Card TMD - Dated 30 September 2024 (PDF, 61KB)
Rewards Card TMD - Dated 9 September 2024 (PDF, 61KB)
Rewards Card TMD - Dated 30 September 2023 (PDF, 61KB)
Rewards Card TMD - Dated 21 August 2022 (PDF, 59KB)
Rewards Card TMD - Dated 1 June 2022 (PDF, 71KB)
Rewards Card TMD - Dated 5 October 2021 (PDF, 58KB)
Premier Card
Premier Card TMD - Dated 30 September 2025 (PDF, 61KB)
Premier Card TMD - Dated 23 May 2025 (PDF, 60KB)
Premier Card TMD - Dated 20 January 2025 (PDF, 61KB)
Premier Card TMD - Dated 30 September 2024 (PDF, 61KB)
Premier Card TMD - Dated 9 September 2024 (PDF, 61KB)
Premier Card TMD - Dated 30 September 2023 (PDF, 61KB)
Premier Card TMD - Dated 21 August 2022 (PDF, 58KB)
Premier Card TMD - Dated 1 June 2022 (PDF, 60KB)
Premier Card TMD - Dated 5 October 2021 (PDF, 58KB)
- Premier Qantas Card
Premier Qantas Card TMD - Dated 30 September 2025 (PDF, 63KB)
Premier Qantas Card TMD - Dated 23 May 2025 (PDF, 63KB)
Premier Qantas Card TMD - Dated 20 January 2025 (PDF, 63KB)
Premier Qantas Card TMD - Dated 30 September 2024 (PDF, 63KB)
Premier Qantas Card TMD - Dated 9 September 2024 (PDF, 63KB)
Premier Qantas Card TMD - Dated 30 September 2023 (PDF, 64KB)
Premier Qantas Card TMD - Dated 21 August 2022 (PDF, 61KB)
Premier Qantas Card TMD - Dated 1 June 2022 (PDF, 63KB)
Premier Qantas Card TMD - Dated 5 October 2021 (PDF, 60KB)
- Prestige Card
Prestige Card TMD - Dated 30 September 2025 (PDF, 64KB)
Prestige Card TMD - Dated 1 August 2025 (PDF, 64KB)
Prestige Card TMD - Dated 23 May 2025 (PDF, 63KB)
Prestige Card TMD - Dated 20 January 2025 (PDF, 64KB)
Prestige Card TMD - Dated 30 September 2024 (PDF, 64KB)
Prestige Card TMD - Dated 1 August 2024 (PDF, 61KB)
Prestige Card TMD - Dated 1 June 2024 (PDF, 62KB)
Prestige Card TMD - Dated 30 September 2023 (PDF, 62KB)
Prestige Card TMD - Dated 21 August 2022 (PDF, 62KB)
Prestige Card TMD - Dated 1 June 2022 (PDF, 65KB)
Prestige Card TMD - Dated 5 October 2021 (PDF, 61KB)
- Prestige Qantas Card
Prestige Qantas Card TMD - Dated 30 September 2025 (PDF, 65KB)
Prestige Qantas Card TMD - Dated 1 August 2025 (PDF, 65KB)
Prestige Qantas Card TMD - Dated 23 May 2025 (PDF, 64KB)
Prestige Qantas Card TMD - Dated 20 January 2025 (PDF, 63KB)
Prestige Qantas Card TMD - Dated 30 September 2024 (PDF, 65KB)
Prestige Qantas Card TMD - Dated 1 August 2024 (PDF, 62KB)
Prestige Qantas Card TMD - Dated 1 June 2024 (PDF, 62KB)
Prestige Qantas Card TMD - Dated 30 September 2023 (PDF, 62KB)
Prestige Qantas Card TMD - Dated 21 August 2022 (PDF, 62KB)
- Ready Credit
Ready Credit TMD - Dated 19 May 2025 (PDF, 65KB)
Ready Credit TMD - Dated 1 November 2024 (PDF, 65KB)
Ready Credit TMD - Dated 1 March 2024 (PDF, 65KB)
Ready Credit TMD - Dated 30 March 2023 (PDF, 65KB)
Ready Credit TMD - Dated 1 October 2022 (PDF, 61KB)
Ready Credit TMD - Dated 1 June 2022 (PDF, 59KB)
Ready Credit TMD - Dated 5 October 2021 (PDF, 58KB)
- Ready Credit (formerly Personal Loan Plus)
Personal Loan Plus TMD - Dated 30 June 2024 (PDF, 60KB)
Personal Loan Plus TMD - Dated 3 November 2023 (PDF, 61KB)
Personal Loan Plus TMD - Dated 30 June 2023 (PDF, 61KB)
Personal Loan Plus TMD - Dated 17 April 2023 (PDF, 61KB)
Personal Loan Plus TMD - Dated 1 September 2022 (PDF, 60KB)
Personal Loan Plus TMD - Dated 1 June 2022 (PDF, 58KB)
Personal Loan Plus TMD - Dated 5 October 2021 (PDF, 57KB)
- Emirates World Mastercard®
Emirates World Mastercard TMD - Dated 21 August 2022 (PDF, 60KB)
Emirates World Mastercard TMD - Dated 1 June 2022 (PDF, 63KB)
- PayPal Rewards Card
PayPal Rewards Card TMD - Dated April 13 2022 (PDF, 78KB)
- IMB Bank Silver Low Rate
IMB Bank Silver Low Rate TMD - Dated 31 August 2023 (PDF, 166KB)
- IMB Bank Platinum
IMB Bank Platinum TMD - Dated 31 August 2023 (PDF, 173KB)
- Auswide Bank Platinum
Auswide Bank Platinum TMD - Dated 31 May 2023 (PDF, 156KB)
- Suncorp Clear Options Platinum
Suncorp Clear Options Platinum TMD - Dated 20 January 2025 (Offsale 9 June) (PDF, 68KB)
Suncorp Clear Options Platinum TMD- Dated 20 January 2025 (PDF, 76KB)
Suncorp Clear Options Platinum TMD - Dated 2 December 2024 (PDF, 73KB)
Suncorp Clear Options Platinum TMD - Dated 1 August 2024 (PDF, 78KB)
Suncorp Clear Options Platinum TMD - Dated 3 July 2024 (PDF, 75KB)
Suncorp Clear Options Platinum TMD - Dated 3 July 2023 (PDF, 66KB)
Suncorp Clear Options Platinum TMD - Dated 1 Jun 2022 (PDF, 70KB)
Suncorp Clear Options Platinum TMD - Dated 5 Oct 2021 (PDF, 68KB)
- Suncorp Clear Options Standard
Suncorp Clear Options Standard TMD - Dated 2 Dec 2024 (Offsale 9 June) (PDF, 67KB)
Suncorp Clear Options Standard TMD - Dated 2 December 2024 (PDF, 72KB)
Suncorp Clear Options Standard TMD - Dated 1 August 2024 (PDF, 77KB)
Suncorp Clear Options Standard TMD - Dated 3 July 2024 (PDF, 74KB)
Suncorp Clear Options Standard TMD - Dated 3 July 2023 (PDF, 65KB)
Suncorp Clear Options Standard TMD - Dated 1 June 2022 (PDF, 76KB)
Suncorp Clear Options Standard TMD - Dated 5 Oct 2021 (PDF, 84KB)
- Suncorp Clear Options Gold
Suncorp Clear Options Gold Credit Card TMD - Dated 1 November 2023 (PDF, 68KB)
Suncorp Clear Options Gold Credit Card TMD - Dated 3 July 2023 (PDF, 68KB)
Suncorp Clear Options Gold Credit Card TMD - Dated 1 June 2022 (PDF, 76KB)
Suncorp Clear Options Gold Credit Card TMD - Dated 5 October 2021 (PDF, 73KB)
- Coles Personal Loans
Coles Personal Loans TMD - Dated 13 November 2023 to 1 August 2024 (PDF, 50KB)
Coles Personal Loans TMD - Dated 1 Sep 2023 to 13 Nov 2023 (PDF, 60KB)
Coles Personal Loans TMD - Dated 1 Sep 2022 to 31 August 2023 (PDF, 50KB)
Coles Personal Loans TMD - Dated 1 June 2022 to 31 August 2022 (PDF, 101KB)
Coles Personal Loans TMD - Dated 5 October 2021 to 31 May 2022 (PDF, 50KB)
MyCard Repay offsale product Terms and Conditions
MyCard Repay is no longer for sale. Existing MyCard Repay customers cannot make new payments from their MyCard account.
MyCard Repay Unsecured Terms and Conditions and Other Important Information (PDF, 310KB)
Complimentary Insurance Terms and Conditions
View our historical terms and conditions for the following complimentary insurances prior to 25 November 2025.
- Prior to 24 November 2025: Credit Cards Complimentary Mobile Phone Insurance Terms and Conditions (PDF, 88KB)
- From 1 July 2025 to 25 November 2025: Credit Cards Complimentary Insurance Policy Information Booklet (PDF, 402KB)
- From 1 July 2025 to 25 November 2025: Card Services Credit Cards Complimentary Insurance Policy Information Booklet (PDF, 336KB)
- From 1 July 2025 to 25 November 2025: Suncorp Credit Cards Complimentary Insurance Policy Booklet (PDF, 531KB)