Making payments to your account: You can find details on how to make payments to your account here. Your new BPAY reference number is in your MyCard statement, but payments using your previous BPAY details will still be applied to your account.
Getting copies of your statements: You can download statements from November 2023 onward via the MyCard app or MyCard Online. For earlier statements, you can request them through chat with us in MyCard Online. Only the accountholder can view or request statements.
Accessing MyCard Online: refer to our FAQs on how to retrieve your MyCard user ID and log in for the first time.
What is a Transaction Instalment Plan?
A Transaction Instalment Plan allows you to convert multiple eligible purchases of $50 or more into fixed monthly repayments on your credit card account.
Simply make a purchase, then pay it back over a term of your choice in monthly instalments at a lower interest rate than the standard retail purchase interest rate.
Whether it be holiday bookings, bills, big purchases like electronics or furniture, you can easily convert your payments to a transaction instalment plan.
Please note: eligibility criteria applies.
Key Benefits
Discounted interest rate
Lock in a lower rate compared to the retail purchase rate, for the term of the plan. Your interest rate is defined at the time of the instalment plan offer.
No cancellation fees
Make additional repayments or pay off your plan early without cancellation fees.
No application forms
We'll use your existing credit limit. Convert easily via MyCard App or MyCard Online.
How to apply for a Transaction Instalment Plan
Follow our step-by-step guide to learn how to set up a Transaction Instalment Plan using the MyCard App or MyCard Online.
Instructions for mobile devices and web browsers
- Log in to the MyCard App or MyCard Online.
- Select Instalment Plans from the home screen.
- Select View Instalment Plans.
- If you have a transaction instalment plan offer available, then the Set up transaction instalment plan option will be visible. Select this option to set up a transaction instalment plan.
- Select the eligible transactions to convert and the instalment plan term.
- Review the instalment plan details and agree to the Terms and Conditions.
- Tap Submit request to finalise your instalment plan.
- Your instalment plan has successfully been set up.
Don’t have the MyCard App?
